Frequently Asked Questions
General
1. What types of products do you offer?
We offer a wide range ofproblem-solving, everyday-use productsincluding clothing, footwear, gadgets, home essentials, mobile accessories, personal care, watches, wallets, hats, and more—all curated for affordability and usefulness.
2. How do I know which product is right for me?
Each product page includes detailed descriptions, photos, and specs. If you need help deciding, feel free tocontact our support teamvia WhatsApp or email!
3. Are your products genuine and quality-checked?
Absolutely! Every product isquality-checkedbefore shipping. We pride ourselves on offering onlyauthentic, problem-solving, and practical itemsat budget-friendly prices.
4. Are all your products in stock?
Yes, if a product is visible on our website and doesn’t say “Out of Stock,” it’s available for purchase.
Shipping & Delivery
1. Do you ship internationally?
No, we currently only ship within India.
2. Which couriers do you use?
We use trusted partners likeShiprocket, DTDC, Delhivery, Bluedart, XpressBees, and Amazon delivery services.
3. How long does shipping take?
Orders are processed in 1–2 days, and delivery takes 5–7 business days, depending on your location.
4. Will I get a tracking number?
Yes! You'll receive tracking info viaSMS and email, and you can also track your order through ourTracking Page.
Payment
1. What payment methods do you accept?
We acceptUPI, debit/credit cards, net banking, Razorpay, and Cash on Delivery (COD).
2. Is Cash on Delivery (COD) available?
Yes, COD is available withno extra charge, but requiresorder confirmation over call or WhatsAppbefore shipping.
3. Is payment secure?Absolutely.
Absolutely. All transactions are processed securely viaRazorpaywith full encryption.
Returns & Refunds
1. What is your return policy?
You can request a return within7 daysof delivery. Anunboxing videois required, and a ₹100 return shipping fee applies.
2. How do I get a refund?
Once the returned product is received and verified, refunds are issued to youroriginal payment method(or bank account for COD orders) within8–15 business days.
3. Are all items returnable?
No,personal care itemsare non-returnable for hygiene reasons. Also, sale items and items without unboxing video proof are not eligible for return.
